Forum access

[Mike01606]

Please move if posted in the wrong section.

I've had a few mails whilst helping organise the Wales Weekend that people cannot access the forum as their passwords have expired. I guess this was following the issue a couple of years back.
I'd have thought it was a simple reset process so is that not the case now? What happens after 5 attempts and you're locked out? Does it require a moderator to reset?

It might be worth revisiting this as it will not be encouraging infrequent/old members from visiting.

[Nosevi]

With me it was simply a case of changing my password. Not sure what happens if you persist with trying to input the old one but will look into it. Do you know the username of anyone who has been locked out?

[Mike01606]

Bruce was locked out and Danno is still.....
When I logged in the other day I took 4 out of 5 p/w attempts. I’m not sure what happens at 5 and whether it needs moderator approval.

I’ve done an email reset which has worked fine but I’ve not had to do it after being locked out.

[Nosevi]

Bruce was locked out and Danno is still.....
When I logged in the other day I took 4 out of 5 p/w attempts. I’m not sure what happens at 5 and whether it needs moderator approval.

I’ve done an email reset which has worked fine but I’ve not had to do it after being locked out.

When you say Bruce WAS locked out and Danno is still, I'm assuming Bruce was locked out but no longer is? Did Bruce get the automatic email requesting a password change, did that and so was no longer locked out? Did Danno simply not get the email? Because it's automatically sent there's always a chance his email server could throw it in 'junk'. If you have coms with him could you suggest he looks just in case he hasn't yet and that's happened. In the meantime I'll see what I can do with the other Mods.

As luck would have it I'm locked out of the Moderating Panel so I'll need to wait for another Mod to check it but I've left a message for them to do that in the Admin area of the site.

[F355GTS]

When you say Bruce WAS locked out and Danno is still, I'm assuming Bruce was locked out but no longer is? Did Bruce get the automatic email requesting a password change, did that and so was no longer locked out? Did Danno simply not get the email? Because it's automatically sent there's always a chance his email server could throw it in 'junk'. If you have coms with him could you suggest he looks just in case he hasn't yet and that's happened. In the meantime I'll see what I can do with the other Mods.

As luck would have it I'm locked out of the Moderating Panel so I'll need to wait for another Mod to check it but I've left a message for them to do that in the Admin area of the site.

Bruce is back on I believe and sure they received the emails but they're both doddering old farts and probably didn't understand it

[Nosevi]

Bruce is back on I believe and sure they received the emails but they're both doddering old farts and probably didn't understand it

I can't criticise; I'm a Moderator who's locked himself out of the Moderating Panel ……….

[F355GTS]

I can't criticise; I'm a Moderator who's locked himself out of the Moderating Panel ……….

[francisn]

I will check. BTW, we are in the process of moving to a new admin, Graham is finally retiring, but moving things to a new ISP is not proving that easy .

So patience all round please.

[francisn]

Could any who can't gain access please email me at francis.newman@webshot.co.uk. I will set up a new password for them and email it to them. They should then change it.

[giles]

Hi Francis,
I want to renew my £10 subs but I don't have (or want) PayPal.
Is there another way to pay my £10 subscription?
Cheers, Giles