Please move if posted in the wrong section.

I've had a few mails whilst helping organise the Wales Weekend that people cannot access the forum as their passwords have expired. I guess this was following the issue a couple of years back.
I'd have thought it was a simple reset process so is that not the case now? What happens after 5 attempts and you're locked out? Does it require a moderator to reset?

It might be worth revisiting this as it will not be encouraging infrequent/old members from visiting.